GoogleSofia M.
2d agoThe carbonara was the best I've had outside Rome — pancetta was crisp, eggs silky.
Reviews Agent — GraceMeet Grace · your reviews agent — grace voice
Every review answered. Nothing posted without you.
Grace drafts every reply in your voice, cites the facts she uses, and waits at the approval gate before anything goes public. Every accept, edit, and reject teaches her — that history is yours.
YelpMarcus T.
5h agoGreat pizza, lively spot. Waited 25 min for our table even with a reservation.
TripAdvisorPriya K.
todayWe came for our anniversary and the staff went above and beyond.
Drafted by Nuxain your voice
Sofia, grazie mille! Our chef makes the carbonara just like he learned it in Trastevere — pancetta, never bacon. Hope to see you again soon.
Auto-posted2m ago
Flagged for youMarcus T. · 4★
Wait time complaint — manager response recommended.
100%Same-day reply rate
0Replies posted without your approval
Every factCited to its source record
What this agent does
Replies in your voice
Trained on your existing replies and brand. Every response sounds like you — because it learned from you.
Approval before posting
Review replies are public, so they pass the approval gate: draft, citations, and Approve / Edit / Reject buttons. Nothing ships on its own.
Every fact cited
If a draft mentions your Friday hours or the lemon aioli, the claim links to the source record. A draft that can't cite gets rejected before you ever see it.
Decision journal
Every accept, edit, and reject is recorded — and trains Grace. Two weeks in, the drafts stop needing edits. That history belongs to you.
From review to reply — with you at the gate
Reviews land hourly across Google, Yelp, and TripAdvisor. Grace drafts in your voice, attaches her sources, and queues for your approval. You stay in control of every word that goes public — and every decision you make trains her.
- Pulled hourly from every platform you're listed on
- Drafted against your past replies — sounds like you wrote it
- Every factual claim cited; uncitable drafts rejected automatically
- Approve / Edit / Reject in one tap — the decision journal does the rest
The carbonara was the best I've had outside Rome.
Guest review
Grazie mille — pancetta, never bacon. See you again soon.
Auto-posted
Drafted by Nuxa
Your reputation, scored daily
Every review tagged by theme. Service trending down before guests stop coming back — not after.
92
Overall+2.1
88
Food+0.8
76
Service-1.4
84
Ambiance+0.3
What the approval queue looks like
GoogleSofia M. Flagged
“The carbonara was the best I've had outside Rome — pancetta was crisp, eggs silky. Service was warm without being intrusive.”
Suggested draft
Cited: carbonara (menu item #214) · Awaiting your approvalSofia, grazie mille! Our chef makes the carbonara just like he learned it in Trastevere — pancetta, never bacon. Hope to see you again soon.
YelpMarcus T. Flagged
“Pizza was fine but we waited 35 minutes past our reservation time. No one apologized or checked in.”
Suggested draft
Held with context: negative + service complaint · comp offer needs your sign-offMarcus, we're sorry — that wait isn't the experience we want. We've added a host on Friday nights to keep reservations on time. Would you let us make it right with dinner on us?
How it works
01
Grace pulls every review
Google, Yelp, TripAdvisor — pulled hourly so nothing sits unanswered.
02
Drafts wait at the gate
Each draft arrives with its citations attached. You approve, edit, or reject in one tap — usually from the morning brief, before coffee.
03
Posted, logged, learned
Approved replies post under your name and land in the audit log. Your decision — accept, edit, or reject — feeds the decision journal that makes next week's drafts better.
Questions about this agent
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